. >>> plus, madonna unplugged. she's found all kinds of ways to express herself. and now -- she's a film director. madonna is queen of shaking it up. tonight, in my exclusive interview, she comes clean about her younger man, her upcoming super bowl performance. and what her kids really think about her. >>> and snow job. hundreds of planes grounded as a blizzard pummels the midwest. we bring you the latest on the developing storm. >> announcer: from the global resources of abc news, with terry moran, cynthia mcfadden and bill weir, in new york city, this is "nightline," january 12th, 2012. >>> good evening. i'm cynthia mcfadden. think of it has a whole other holiday shopping season. only cheaper. while the yule tide spending binge may be over, there's a new reason people are rushing the stores, taking back those unwanted gifts. and with retailers facing record returns this year, approximately 550,000 items were returned from online purchases alone, many items are ending up in warehouses to be sold at steep discounts. here's abc's juju chang with the ways you can be