so she enrolled in night school bringing me to class with her throughout the stop my dad's name is magillpted me when i was for he was 16 when he came to the us from cuba by himself shortly after castro took over. my dad did not speak english and he did not have an easy path. what he did have was grit and determination. he received a scholarship to college where he met my mum. together with my grandparents they made me who i am. i walked away from a steadyjob on wall street into a garage to form and is an understanding that it may not work. it feels like is like just yesterday i was driving the passages to the post office myself dreaming one day we may file a forklift. customer obsession has driven our success. customer obsession has driven our success. and i take it as an article of faith that customers notice when you do the right thing. you entrust slowly, over time, by you do the right thing. you entrust slowly, overtime, by doing hard things well, delivering on time, offering everyday low prices, making promises and keeping them. and making principled decisions, even when they are un