it has too many mailmen, not enough mail to carry, too many post offices and really not enough customers. the most obvious thing is the internet. people these days are paying their bills online. and because of this, the volume of first-class mail has dropped about 20% in the past five years. and with that drop comes a drop in postal service revenues. so, last year, the postal service lost about $5 billion, but it would have lost about $10 billion if congress had not extended the deadline for bills it actually owed the u.s. treasury, and that comes on top of the losses from 2010 as well, $8.5 billion. and donahoe has basically said that revenues are going to continue to drop now, since people are using the internet, rather than licking the backs of stamps and affixing them on envelopes. >> well, senator susan collins of maine, ranking member of the governmental affairs committee, called the usps financial system "dire." what legislative solution is that committee working on? >> so, that committee actually has a bipartisan bill. it came out of the committee, i believe, in november. and it'