thanks maisha. [applause] >> again, congratulations maisha and certainly i heard the word a star and a team player i'm sure. grateful for your contributions to the department and the community at large. this places us on item 8, a director's report. so i turn it over to our executive director. >> good morning, commissioners. >> good morning. >> happy rainy april 4th. so it will just take a minute to get this up. okay. thanks shannon. so as usual start out with some of the updates and data on the homelessness response system. just starting out with out reach. there we go. so out reach states that with 218 engagements in february. moving on to the next slide. since the fall, ha luna health has been working hard to fill the team vacancies in particular, 8 new positions were added to the new contract in january and the organization has worked quickly to fill those new positions. haluna has made huge progress and almost at the mandated 90% staffing rate. and this is a big deal for us, because of course t