they came together soon after at manchester airport. thought i've come here in a uniform, but i've got nowhere to go. my colleague simon browning was there. people who i've spoken to, nobody expected it to happen. it was like the death, a death in theirfamily. they had always worked together and known the structure and suddenly, it vanished. my name is betty knight. i was cabin crew for thomas cook airlines for 12 years. our management seem to have disappeared into the sunset with millions and millions of pounds. while all of our lovely passengers and customers have been helped by the civil aviation authority who have done an incredible job and they have been assisted, our cabin crew, members of our cabin team, have been stuck without even a word or a phone call, in really dire circumstances. what do we want? answers! when do we want them? now! what do we want? answers! when do we want them? now! within days, thomas cook staff had travelled from different parts of the country to westminster. we wa nt a nswers! we want it now! the impact

they came together soon after at manchester airport. ause i thought i've come here in a uniform, but i've got nowhere to go. my colleague simon browning was there. people who i've spoken to, nobody expected it to happen. it was like the death, a death in theirfamily. they had always worked together and known the structure and suddenly, it vanished. my name is betty knight. i was cabin crew for thomas cook airlines for 12 years. our management seem to have disappeared into the sunset with millions and millions of pounds. while all of our lovely passengers and customers have been helped by the civil aviation authority who have done an incredible job and they have been assisted, our cabin crew, members of our cabin team, have been stuck without even a word or a phone call, in really dire circumstances. what do we want? answers! when do we want them? now! what do we want? answers! when do we want them? now! within days, thomas cook staff had travelled from different parts of the country to westminster. we wa nt a nswers! we want it now! the

the busiest day of the winter at heathrow and manchester airports and we have problems caused by thet too much disruption in the sky is so far i'm glad to say but if you are trying to get to gatwick by road or rail, allow loads of time. simon, thank you very much. we will keep an eye on that as the day progresses. australia's prime minister, scott morrison, has cut short his holiday as extreme heat and fires ravage parts of the country. he's been under huge pressure to return from hawaii, as new south wales, the most populous state, declared a seven—day state of emergency. two volunteer firefighters have been killed in a road crash near sydney. temperatures have hit the forties and could spike again. tim allman reports. the fires continue to rage. the bush continues to burn. among those paying the ultimate price, those sent to fight the flames. the new south wales rural fire service confirming two of their number, andrew o'dwyer and geoffrey keaton, were killed when their vehicle was hit by a falling tree. but where is the prime minister? that was the question being asked by proteste

the competition from manchester to london, they used to be air services to maybe four different airports and the promotion of the business. clearly, they have seen something that. you can look at the railways across the uk. some people claim a lot on heritage, on the east because they are talking about building on they are talking about building on the heritage of that route, on the west coast we had something saying this is new, brash, quirky and different. there are two different ways of doing it and will be interesting to see how those two different ways work—out. interesting to see how those two different ways work-out. ticket prices never come down. it is very expensive. it is very expensive at peak times. we were talking to a guy from avanti peak times. we were talking to a guy from ava nti west peak times. we were talking to a guy from avanti west coast on friday. is it likely that the ticketing will change, will it be simplified? at the end of the day, it is price for a lot of people. the government nationally has said it wants to look at the way ticketing is dealt with. so many