mancuso: we were continually working with the fbi and the u.s.ry to find this guy and bring him back to get him here, at least to get a dna sample and question him about what he did that night and what was going on that night. narrator: but they didn't know who he was or where he was and had only a vague idea of what he looked like. the case stalled for nearly six long years. yeah, that frustrated me a lot. narrator: investigators shared the family's frustrations. they had the killer's dna, but with no other clues, it was all but useless. mancuso: i think any time any murder occurs and you're trying to solve it and you can't, it's very frustrating. i always felt like we were going to solve it because we had dna. mcgee: we can't put an identity with this dna. we had all kind of great ideas, but none of them panned out because nobody is matching. quaal: this case was worked on every aspect harder than any other case i'm aware of, at least in this area. narrator: there was, however, one thing they had not tried because the technology was just being