or, kick off your manolos, or oh, no, no, no, the worst, you deserve it, go ahead.ndulge, you deserve it. oh, my god. really? that's the worst, the worst! it's so hackneyed. it's so cheap. >> i think sometimes when you hear something so often, it really doesn't even have meaning. but if the sentence is crafted really well, you don't need to say, trust me. because they trust you. they just read that sentence and it was awesome. >> good service is a big factor in whether or not your customers decide to become repeat customers. so check out our website of the week to make sure the interactions they're having with your company represent your brand well. log my calls dotcom helps business owners analyze conversations with real customers. the service transcribes telephone calls between your employees and the customers they're talking to, and then provides a comprehensive report so that you can figure out what's working and what's not. technology is changing so fast it can be hard to keep up. we all know that. so here now are five technology driven trends to watch for this