i am marcus alfridius maximus, pleased to meet you. what brings you here?rimarily, from my wounds i suffered north of the frontier. and what year is it? 213 ad. ok, so with the exception of my new roman friend, you cannot swim in the great bath any more. but across the road, you can still experience the same natural spring — with a dash of chlorine. well, this is certainly a step up from how the romans did it! am i right that this is rainwater that fell in 8000 bc? yes, that's correct, and it fell about 10,000 years ago and permeated through to the hot rocks about 2km and it is gushing out at about a million litres a day. and have you had to adjust how many people come in, compared to before? certainly, during sort of the earliest restrictions, we can only welcome half of the guests that we would normally be able to welcome. and i think the interesting thing about the restrictions and changes during covid — some of the measures we've kept in place because they actually improve the customer experience. well, after a relaxing spa, i need to step up the pace,