. >> reporter: maren morris won female artist. >> this is weird, talking to no one. >> reporter: it was entertainer to have the year. >> oh, my goodness gracious. keith, what is happening right now? >> 2020, man thank you, god, so much. >> reporter: proving once again that anything can happen joe fryer, nbc news. >> wow, wow, wow that is one for the books. hopefully this will work thomas rhett joins us now. i'll hand you over to hoda in a second what's up, buddy >> how are y'all >> dude, are you shocked in that moment >> just watching it back now on y'all's show, i'm reliving it again. it's just amazing that that even happened in the first place. i mean, carrie's statement, "2020, man," is correct. >> we're hearing "look how god made her" in the background. thomas, to share that award was a moment that no one had ever seen before. first of all, i'm kind of bummed, i facetimed you three times before you came on live, and you never picked up. >> what? >> i know! where is your phone, dude? >> actually, i think i left my phone in nashville i flew back to utah tonight to be with my family. >