let's call up our next applicant, margaux casillas. >> hello. i'm margaux casillas with clear channel outdoor. i'm the transit representative for the shelters. i started this position in may 2018. i am taking over for amy landgraf who was also on the graffiti advisory board? we also assisted in the previous graffiti advisory board huddle from last year. we donated advertising, where we took their p.s.a. and advertised it on 50 of our digital panels around the city. that's our premium network, and then, i've also attended meetings since june of last year? graffiti is important to clear channel because it does cost us. we spent over $300,000 in maintenance just cleaning, power washing, replacing glass, as ac acid etching. one thing i would like to stay on this board, a complaint to 311 response time. we are working with our office staff to expedite that. and the other thing is working with officer ferreira for a better system for documenting the graffiti because currently, we take pictures of our graffiti that's on our shelters or news racks, but