unfortunately that is too late to save margsh.rgency services when she was at home with her mother charlene, who was having multiple seizures. today kaitlyn met the 999 call handler who spoke to her on the phone and was commended for her calm and bravery. 0ur correspondent fiona lamdin was there. they've spoken on the phone before... hello, kaitlyn. and i said, "is she awake?" but this is the first time this unlikely team meet face—to—face. you live down a hill. yes. when four—year—old kaitlyn dialled 999, it wasjess who answered her call. she is a superstar. i was the proudest mum in the world, that she'd done that for me. it just shows that she listens. she's brave and she's confident which is good. but i didn't think she'd do it. kaitlyn‘s mum has fibromyalgia and is in constant pain. she can have up to 40 seizures a week so they made sure their little girl knew what to do. we practised with her on a pretend phone, with kaitlyn. when mummy was really poorly, what did you do? can you show me? i called 999, green button. it's nev