marianne manheim is a liaison at the department of state and we'll hear from her about how that part of the vision is working. but certainly the foia public lie y liaisons are a big way of the way that the ogis works. and as i said, avoiding disputes in the first place. so that leaves our third panelists that i have not introduced yet and i'm going to turn to first. that is kirsten mitchell who is an ogis facilitator. kirsten is one of those stalwart ogis staff members who works day in and day out to make our work as broad and accessible as possible dealing with requesters and with agencies every day. to resolve disputes and also to help particularly agency professionals figure out better ways to disclose smart. so i'm going to stop there and i know we'll have some q&a at the end of this. but i'd like to turn it over to kirsten, then we'll ask marianne to speak and then gavin we'll turn to you as the third. >> good morning. so mariam talked about the culture change that we would like to see happen in the foia and i think as she said that is the future of foia. so i'm going to talk ab

i will turn it over to marianne manheim -- kirsten mitchell to speak and then we will hear from marianne manheim. >> we will talk about the culture change we would like to see happen in foia. i was wondering if we could talk a little bit about what we mean by a culture change. sue pointed to several things. we have four specific things that ogis has come out with for improving the administration of foia. these are not things that would require amending or changing foia, just things to improve the administration. they are in no particular order. the first one would be to professionalize the foia career track. the office of personnel management has committed to creating a job series taking concrete steps to create the a job series just for foia professionals. it would help to fill foia's statutory intent. it would go a long way in increasing the likelihood that agencies could retain foia professionals. we would love to see a certification program for foia professionals. we have seen a lot of career professionals who end up in that job by default either as other duties as assigned or someon