marilyn luciano has lived here for 25 years.s trapped here, too scared to make the climb down the ladder. it's a nightmare. it is. waking up the next day not having a bridge, it's horrible, because this is our only entrance and exit. there's nowhere in and nowhere out. when hurricane maria hit, a 47-foot surge wiped out the bridge. the water level was up to here? yeah. it took almost a week for the first rescue workers to arrive. federal response across the island has been criticized as too little, too late. they say that probably for july i will get lights. july? for july. that's seven months from now. that's seven months from now, so imagine how we're going to keep living. the storm may have taken her bridge, but it gave marilyn a new purpose. she volunteered to manage all the relief supplies for her neighbors. how many people live in this area? in this area we have 100 and -- that you're responsible for. 125 people. and are you the major now? that's what they say. but i'm not the mayor. [ speaking spanish ] bye. maybe not the

. >> reporter: marilyn luciano has lived here for 25 years.ed here too scared to make the climb down the ladder. >> it's a nightmare. >> it is waking up the next day, not having a bridge, it's horrible this is our only entrance and exit there's nowhere in and nowhere out. >> holy cow. to find out more from marcus about how people are copying with the hurricane's violent aftermath, tune in tonight, 10:00 p.m. eastern and pacific, to see "the profit in puerto rico: an american crisis." >>> did you receive bitcoin for christmas? where to store it and how to spend it, after this directv has been rated number one in customer satisfaction over cable for 17 years running. but some people still like cable. just like some people like pre-shaken sodas. having their seat kicked on an airplane. being rammed by a shopping cart. sitting in gum. and walking into a glass door. but for everyone else, there's directv. for #1 rated customer satisfaction over cable, switch to directv and for a limited time get a $100 reward card. call 1-800-directv. what's critic