the marina navy demanded training. 23 plus years later the fire department is still working with themunity on this great program. we have great training and support for what you do in your neighborhood. the neighborhood that you live in, the earthquake knows no boundaries, the earthquake does not pay attention to that. we're all going to be in this together so getting to know who you are in the portola, getting to know who you know is critical. (applause) >> the critical piece to the nert program. and that happens through neighbors building their teams and building what is going to be the network that we have together. so, thank you to the battalion 2 chief. hilbtion hickey is here on the chief's behalf. nora is here today and donna is going to tell you why. (applause) * >> good evening. my name is dianne rivera, and i have a cold. so, i hope you'll bear with me. i'm a member of the neighborhood emergency response team, and i am so pleased, as we all are, that nora has been chosen as the exemplary leader -- for receiving the exemplary leadership award for 2012. nora is a leader in he