marjorie collier managed the condominium complex where shirlene and ken lived. ke the daughters, marjorie considered shirlene the dominant, even abusive, force in the marriage. >> she used to tell me that ken was the complete opposite of her, that he was very quiet, and he would never argue with her or get into a fight with her. he'd leave the building. >> reporter: yeah. >> he'd just go for a walk. >> reporter: how'd she feel about that? >> she didn't like it. >> reporter: marjorie was on the scene april 5th, 2000, after tammie called 911, urging emt's to check on her mother. >> i went over to talk to the emt. and he said, "well, she's awake, and she's coherent enough to tell us that she's not coming with us." and i said, "oh, okay." >> reporter: remember, in the official emt report, it was ken who said shirlene didn't need to go to the hospital. but marjorie insisted an emt told her it was shirlene who refused to go. so, your memory of that's pretty clear? >> i'm positive. >> reporter: when you heard that ken was accused of strangling her -- >> i was absolutely