selina: julie page and mark durbin, thank you. the model three has lost a recommendation.he publication dropped the electric carmakers estimates in a closely watched annual ranking. tesla has complained about issues like exterior parts and effective glass. joining us is chester. what are some of other things customers were complaining about? chester: there were a range of things, everything from the rear windshield glass, which apparently suffered stress fractures, two things about the trim of the vehicle, how the metal fit together. there are some fairly basic things from the model three that are not easy to fix with a software patch, which is something tesla has done in the past and are likely to doggett for some time to come. selina: tesla said in response, they've made significant improvements. how much progress do you think has been made? chester: as you say, they say they've addressed this at the manufacturing level. that doesn't help the cars currently on the road, but as they ramp up production, they claim that this is no longer an issue. we'll just have to wait un