this was facebook founder and ceo, mark zuckerburg's opening remarks: at the end of the day, we want everyone who uses our services to have safe and positive expericences. before i wrap up, i want to recognise the families who are here todaywho have lost a loved one or lived through some terrible things that no family should have to endure. these issues are important for every parent and every parent and every platform. i'm committed to continuing to work in the areas and i hope we can make progress today. live now to our correspondent nomia iqbal in washington. a really brutal session with some questioning can take us through some of those main exchanges.— of those main exchanges. we've fully exected of those main exchanges. we've fully exnected to — of those main exchanges. we've fully exnected to be _ of those main exchanges. we've fully expected to be tough _ of those main exchanges. we've fully expected to be tough calling - of those main exchanges. we've fully expected to be tough calling but - of those main exchanges. we've fully expected to be tough calling but we | expected

here's one of the responses from the facebook founder, mark zuckerburg, in his opening remarks.hould have to go through what your families have suffered, this is why we invest so much, and we will continue with industry leading efforts to make sure that no one has to go through the types of things that your families have had to suffer. live now to our north america correspondent nomia iqbal in washington. that moment we played there, mark zuckerberg addressing the families in the room, it was a really powerful moment but when he was directed to make, wasn't he? that's riuht. he directed to make, wasn't he? that's right- he was _ directed to make, wasn't he? that's right. he was really _ directed to make, wasn't he? that's right. he was really grilled - directed to make, wasn't he? that's right. he was really grilled by - directed to make, wasn't he? that's right. he was really grilled by the i right. he was really grilled by the republican senatorjosh holly who prompted him to get up and look at the families, and, then, there were loads of take away moments in the hearing, but i

here's some of what facebook founder mark zuckerburg's had to say. go through what your families have suffered, this is why we invest so much, and we will continue with industry leading efforts to make sure that no one has to go through the types of things that your families have had to suffer. mary—anne marsh, political analyst and democratic party strategist, and philip rycroft, former permanent secretary at department for exiting the eu. good to have you both with us, and marianne let me start with you. he said he's going to put in an industry leading efforts to make sure this doesn't go on, but any of those lawmakers in that room, the families of those who have been exposed to this sort of contact were not happy with what they heard, they said you've had time to deal with this and you're simply profit first. and they're right. what's so disingenuous about mark zuckerberg's apology, he literally recited his talking points that he'd been giving throughout that entire hearing to the very families who lost their children because of his platform and o