especially the first presenter, ma marlene tran, who has been a champion in language valley for language access. about 10 years ago she taught me a lot about working closely with the mono lingual speaking community and communicate with the community and promoting, to your point, supervisor safai, about reporting crimes and making sure that everyone knows that we have language access. so we plan on making that point this morning. the three main areas are language access, the department's response to community engagement and the department's response time f i just want to jump from te bin gg because we heard it today during public comment is our compliance with the language access ordinance. we are very familiar with the language access ordinance as well as the amendments that were made in 2015, and we cover this area and this ordinance in many ways. we utilize bilingual officers and in a moment i will give you the number of bilingual officers that we have in the department. we promote public safety and crime prevention and interact with the community with signage and about language access

as marlene tran who has been a deep advocate on this for years continues to push us all to do better. i do want to commend captain hart and his team for the immediate responses to getting bilingual officers on monday and wednesday. with that said, that also tells me the ability of the police department to respond and actually make these things happen. so as we continue to push forward, we want to continue to make sure we have more bilingual messaging and that is not just for the police department but across the board for all departments. i am trying to grasp why all our websites in every city department don't have bilingual messaging. that is something that i really need an answer to. and the city as diverse as ours with the resources that we have able to us. also increase translation services for community events and forums. i do think that you should also have your own translators, etc., available to the department. we often times get it provided within community. but we also need to work on the resources for the department to be able to have their own translation services. and then

know if there is anyone who hasn't been able to make it into the room, but in case there isn't, marlene tran from the asian alliance. we have someone here from the filipino community centre, pixie castillo, if you want to line up , and go ahead and speak, that would be helpful. >> good morning, supervisors, i am a former immigrants right -- rights commissioner and a retired teacher from san francisco, and a long-time volunteer immunity activist in the southeast sector, for almost 30 years. back in the 1980s, crimes were so rampant, were they could not make police reports back then because of language barriers. one tragic incident involved one of my new to english 27-year-old student who died needlessly because her non-english non-english-speaking husband could not contact the emergency department. after the deville -- delay, she died half an hour later at the chinese hospital. in memory of this new bride to america, i invited the emergency department to meet with our newly arrived and non-english-speaking students in visitation valley to ask for language appropriate context, especially for e