marlo simmons, acting director of behavioral health within d.p.h. the legislation and how mental health s.f. talks about the needs, i think, is really right on and reflected a lot of the problems that we have in our system. one of the first things that we'd like to do is really build out a linkage function and what that looks like, for example, in the s.i.p. hotels, to supervisor ronen's example that she shares, is that the staff and hotel would have a place to call when they see a concern about a client, and that that call -- there is someone who immediately answers the phone, talks with them about what they're seeing, what's the best response. and in that case, it sounds like someone should have come out and helped that client get access to medication or whatever services are needed. we've started that with the shelter in place hotels. it's very new, and obviously, to get people to use that kind of service, they need to know about it, so that's where you get the marketing campaign that's involved in the office of care coordination. you need to tra

marlo simmons, acting director of behavioral health within d.p.h. the legislation and how mental health s.f. talks about the needs, i think, is really right on and reflected a lot of the problems that we have in our system. one of the first things that we'd like to do is really build out a linkage function and what that looks like, for example, in the s.i.p. hotels, to supervisor ronen's example that she shares, is that the staff and hotel would have a place to call when they see a concern about a client, and that that call -- there is someone who immediately answers the phone, talks with them about what they're seeing, what's the best response. and in that case, it sounds like someone should have come out and helped that client get access to medication or whatever services are needed. we've started that with the shelter in place hotels. it's very new, and obviously, to get people to use that kind of service, they need to know about it, so that's where you get the marketing campaign that's involved in the office of care coordination. you need to tra

marlo simmons, acting director of behavioral health within d.p.h. the legislation and how mental health s.f. talks about the needs, i think, is really right on and reflected a lot of the problems that we have in our system. one of the first things that we'd like to do is really build out a linkage function and what that looks like, for example, in the s.i.p. hotels, to supervisor ronen's example that she shares, is that the staff and hotel would have a place to call when they see a concern about a client, and that that call -- there is someone who immediately answers the phone, talks with them about what they're seeing, what's the best response. and in that case, it sounds like someone should have come out and helped that client get access to medication or whatever services are needed. we've started that with the shelter in place hotels. it's very new, and obviously, to get people to use that kind of service, they need to know about it, so that's where you get the marketing campaign that's involved in the office of care coordination. you need to tra

marlo simmons, acting director of behavioral health within d.p.h. the legislation and how mental health s.f. talks about the needs, i think, is really right on and reflected a lot of the problems that we have in our system. one of the first things that we'd like to do is really build out a linkage function and what that looks like, for example, in the s.i.p. hotels, to supervisor ronen's example that she shares, is that the staff and hotel would have a place to call when they see a concern about a client, and that that call -- there is someone who immediately answers the phone, talks with them about what they're seeing, what's the best response. and in that case, it sounds like someone should have come out and helped that client get access to medication or whatever services are needed. we've started that with the shelter in place hotels. it's very new, and obviously, to get people to use that kind of service, they need to know about it, so that's where you get the marketing campaign that's involved in the office of care coordination. you need to tra