i want to give a shout of appreciation and thanks especially to martha cohen in the mayor's office who made sure that we were part of the effort, and the office of emergency management who invited us to the planning meeting. because we were on the inside we were able to distribute information bulletins via e-mail to people on our list about traffic and transportation changes. also telling people how to find the accessible seating areas at the giants' locaiton. we were also able to make sure that there were enough accessible toilet facilities. in 2010, there were none. in 2012, over 15%. in 2010 there were a lot of problems circulating in the civic center because the crowd filled the entire space. in 2012, they set up fire lanes that allow people to navigate to the accessible seating area and to get to the accessible restrooms. it was a huge improvement. one feature that i'm really proud of was at our office organized what we call " access ambassadors" that were at the civic center at six a.m.. we wore bright vests, held brooms with international symbol of access. we escort people from