yes, poor mary ellen carol had her hands full with a lot and i notice when the video came on and everybody was cheering for the different people they knew, i notice that no one cheered for jesse smith. [laughter] can i tell you how lucky we are to have jesse smith, because you know-you guys had to cheer for him. because as hard as this was, the emergency declaration was one thing, but the bureaucracy for us to do some of the most simplistic things to serve the people of the city, the person always in my corner with my motto of how to get to yes, that was jesse smith. how do we get to yes. [applause] so, i can't believe (inaudible) took the job to run the office of homelessness and supportive services, but let me tell you, again her and trent and all these folks, all of you were a part of working with them to get people into hotels, to deal with the complaints while you were working your butts off to set up the contracts with non profits to get these places prepared and available. you all did so much amazing work, and i know often times you heard the criticism of what the city wasn't doing,