. >> reporter: when matilda murray turns on the water in her home, this is how it looks.children. everyone from the water company to state health officials are telling her and hundreds of thousands of others here that the water is safe. >> looks pretty nasty. i won't let my kids drink it. >> reporter: in the charleston area the water supply was contaminated on january 9th. since then water company tests have determined that there are acceptable levels of the chemical mchm in the water. but no one really knows yet how harmful the substance used to clean coal is to humans, and that has raised questions about how the state of west virginia regulated heavy industry. senator joe manchin is co-sponsoring legislation to help strengthen oversight. >> are industries needs addressed more in west virginia state legislature than the needs of individuals of this state who right now don't trust the water they're drinking? >> there's more we can do, all of us. you can do more. and it's a shame that sometimes it takes a disaster such as this at this level. >> reporter: but west virginian