but these unnerving scenes are all in a day's work for matt favery. owner for 25 years of town and country pest solutions in rochester, new york, matt and his daring staff, including his son caleb, tackle the critters that strike fear into the hearts of their customers. >> each guy that we hire is, like, literally a crazy person. they go out and they're not afraid to do anything. they've had every insect and animal bite them, sting them, you name it. we just have fun doing this every day of our life. >> this cute little snake, we're going to take that home to the kids. >> the team lives up to its slogan -- we fear nothing but god. taking on nearly everything that goes bump in the night, from a wayward alligator in a lake to a massive infestation of bats in an attic to raccoons, spiders, bees, and even a 15-foot pet albino python slithering too far from its owner. some things can be relocated. >> just don't go to the same home. >> but others must be eliminated. that's the case for one that's the case for one universally frightful creature that is one of