please welcome author of "the medium next door" maureen hancock. i always love having you.ck. but watching those clips, even though i lived that moment, watching it back, it still sends shivers up and down my spine. - me too. - do you remember it? i mean does it seem like it was yesterday for you? - it seems like it was yesterday and when it's a tragic passing it's almost like i can feel it so strongly. so it's hard to sometimes let it go. - all right, well, our audience today is filled with people hoping to connect with loved ones on the other side. you have not received any information from people here today. - no. - all right, are you ready? - i'm ready! - you've turned it on? - are you ready? - i'm ready. all right, do you want to just go where you're drawn? - yeah, i'm just gonna go where i feel it. and so what i do is kinda flip a switch and then it's really up to them. i start to hear a lot of voices. it's quiet here and it sounds like the mall at christmas time in my head. so they're all trying to get through, so you have to know that. if someone doesn't come throug