they've come to check on maureen matthews.d 999. i heard a crash upstairs and she was lying on the floor. maureen matthews has lung cancer, and the treatment she's received puts her at particular risk of covid—i9. i didn't want to go into hospital and my doctor thought that was better as well, so... yeah, and to have this team of people coming in as well is great, i think. i've had marvellous treatment. i can't fault it. margaret, her name is helen and she'll be coming in the next couple of hours, i'd have thought. sheila 0'riordan set up this new service in east kent in just two weeks, ahead of the uk's coronavirus peak. they now treat 85% of their patients at home. we all saw on the telly what was happening in other countries for frail and older people. particularly, we saw it in italy and spain. and we had an opportunity, because we were a little bit further behind, to think, how can we do this differently? this was our attempt to provide better services for our frail population. a quarter of people aged over 70 end up in h