i'm worried that it's bigger than just mccallister street. also people are complaining about receiving multiple certification packets. for seniors, it's really stressful to keep getting the package because they thought the service coordinator is helping to send it in and they have to go and find out and it's adding a lot of levels of stress for everybody across the board. the paperwork coming from the housing authority is not good and maybe going back a year. we are really concerned we are not being taken care of. the general consensus when people start talking about the problems with the housing and paperwork, when are you going to drop it off and get a receipt like she was talking about ahead of it. there should be someone to give you a note that they received it. these others that got their vouchers and moved out and received their notice that the final paperwork had been received and housing authority did nothing and it was lost. that's it. you should look into this especially for the seniors. thank you very much. >> thank you very much f