predicted in this day and age we would lose many, many people based on the fact they couldn't be medevacked, that the hospitals themselves had been flooded and the hospital staff was having to carry critically ill patients up to the top floors to avoid the water that was filling in the rooms. who would have predicted that? and were we set up to handle that? and who would have predicted in the early goings there would be civic disorder and civic disobedience and lack of command and control and then the military came there and provided that stability for a while until the civic authorities took over and eventually got things moving in a fairly organized continuum. we learned a tremendous amount of lessons from that, lessons that i hope no other city will ever have to repeat again. but the bottom line is it is so critical at this point to talk about the amazing things and capabilities you have both within the internal system of the federal management emergency response systems here that exist in the city and the state and the federal level and what the military can bring. our chain of care wil