i want to bring in meenakshi chakraverti, who is a founding director. he works on the public conversation project in san diego. she started a very important conversation on child welfare and used. she has initiated conversations in san diego. she has taught at universities all over the country. before entering this field, she was in economic development. she has a doctorate in social anthropology. she has done a lot of different things in a lot of different contexts. let me ask you this question as someone who engages in all kinds of issues -- can civility be a way of avoiding a difficult subject? does it always get us to a deeper conversation? >> i think, joe, you hit on the reason why there is a vote yes or no. is civility overrated? i found myself saying no. civility has risks and adverse effects. civility, when we use that one word, it is often read and heard in a very simplistic way. when you use civility as avoidance, many people worry that it does mean avoidance. it means just politeness. for example, you mentioned that quotation from isaiah, "ra