my name is megan fallon and i'm calling on behalf of five key schools and programs and i'm calling on the committee to vote yes on the legislation. i have worked in navigation centers and shelters in san francisco for the last six years. folk comes into shelter with all different needs, struggles and barriers to getting them in care and ultimately housing. the shelter grievance policy is critical to provide due process for shelters to follow, to make sure that our unhoused neighbors are treated fairly and humanely their stories and experiences deserve to be heard. there are numerous reasons why denials of service happen, mostly for safety reasons. however, the guests need a space to be able to challenge the decision made by the shelter and to have people to advocate for them. i have worked closely with the advocate program and i can't express how vital this is for our shelters. all systems need checks and balances. i have experienced many second chances in my life, which i imagine that most of us have here as well, and folks living in shelter deserve that same kindness. thanks. >> cle

my name is megan fallon and i'm calling on behalf of five key schools and programs and i'm calling on the committee to vote yes on the legislation. i have worked in navigation centers and shelters in san francisco for the last six years. folk comes into shelter with all different needs, struggles and barriers to getting them in care and ultimately housing. the shelter grievance policy is critical to provide due process for shelters to follow, to make sure that our unhoused neighbors are treated fairly and humanely their stories and experiences deserve to be heard. there are numerous reasons why denials of service happen, mostly for safety reasons. however, the guests need a space to be able to challenge the decision made by the shelter and to have people to advocate for them. i have worked closely with the advocate program and i can't express how vital this is for our shelters. all systems need checks and balances. i have experienced many second chances in my life, which i imagine that most of us have here as well, and folks living in shelter deserve that same kindness. thanks. >> cle

my name is megan fallon and i'm calling on behalf of five key schools and programs and i'm calling on the committee to vote yes on the legislation. i have worked in navigation centers and shelters in san francisco for the last six years. folk comes into shelter with all different needs, struggles and barriers to getting them in care and ultimately housing. the shelter grievance policy is critical to provide due process for shelters to follow, to make sure that our unhoused neighbors are treated fairly and humanely their stories and experiences deserve to be heard. there are numerous reasons why denials of service happen, mostly for safety reasons. however, the guests need a space to be able to challenge the decision made by the shelter and to have people to advocate for them. i have worked closely with the advocate program and i can't express how vital this is for our shelters. all systems need checks and balances. i have experienced many second chances in my life, which i imagine that most of us have here as well, and folks living in shelter deserve that same kindness. thanks. >> cle