so megan merrow, the therapist would play u2.n, stuff she's familiar with and likes to hear. >> and there is another clip i want to play from the diane sawyer show. this is when you start to talk to gabby about the shooting. >> died. >> sad. >> sad. sad. a lot of people died. >> it hurts. >> yes. yes, yes, yes. tough. tough, tough. >> it was quite a while before you could tell gabby that people had died. how did she react in the moment when you were able to finally tell her? >> well, we had a plan that we would tell her things as she asked. and in the beginning, she didn't ask many questions. it was very important that she knew what happened to her. so as soon as we thought she would understand this, i told her that she was shot, who the person was, and what happened. i didn't tell her about the other people that died that day. and she would read the arizona papers and the "new york times" every day and the "wall street journal" she'd go through it. sometimes she would see on the front page, in this case on this one day, saw the