. >> my name is melissa dodd. thank you for the opportunity to come and answer some questions and thank you very much for your report and your recommendations and very forthright and honest feedback. so i really appreciate that as well as having the time from my team to come out and meet with you back in the fall as well. in terms of for our family portal for parent view, yes, we hear the frustrations and concerns and have been working throughout the year on ways that we can improve the platform, both the mobile app and westbound browser as well as how not to get the word out about it, but the resources and support around it as well. we don't have the capacity to get into every school and we would love to be able to do workshops and when schools do request them, if we can make the date work and the time work, we're able to do that. but we have been working at providing those centralized resource that's are in multiple languages, handout documents as well as some video taught torials because we know that people acc