i have had doors slam on me, and there was no response from michael bernes, the former head of m.t.a., until i cornered him in a public meeting. and he said, let's hope it never happens again. he acted like a swimmering juvenile delinquent, as far as i'm concerned. so please do not approve this application or any future ones. >> thank you very much for holding this hearing on this issue. i have to second, strongly, my -- the previous comments that have been made, both by the two previous speakers and all of the commissioners, it seems. i'm shaken, truly shaken. i was going to talk about some other things, like the complete denial of the needs of seniors and people with disabilities. no one mentioned in any of the seating conversations, which pale, obviously -- are not even in any way compared to this situation right now. but there are -- count them -- two blue seats in the front of the car. two. and facing two additional blue seats on the other side of the car. and that makes four. all of the others have at least 12 to 15 blue seats. there is no pull cords. you have to reach over some