carlson. i'll be reading some of your comments coming up towards the end of the show. we're may go michael mcdonald once again. ♪ thousands of people came out today to run the race for retirement. so we asked them... are you completely prepared for retirement? okay, mostly prepared? could you save 1% more of your income? it doesn't sound like much, but saving an additional 1% now, could make a big difference over time. i'm going to be even better about saving. you can do it, it helps in the long run. prudential bring your challenges you're not thinking about all the money you saved by booking your flight, rental car, and hotel together. all you're thinking about, is making sure your little animal, enjoys her first trip to the kingdom. expedia, technology connecting you to what matters. [so i use quickbooks and run mye entire business from the cloud. i keep an eye on sales and expenses from anywhere. even down here in the dark i can still see we're having a great month. and celebrate accordingly. i run on quickbooks.that's how i own it. >>> welcome back to "the real story." troubling incide