if silicon valley entrepreneur who pioneered the business of online reputation management, michael fertik, joining us this morning. michael, great to see you bright and early this morning. understandportant to that we are in california. i had to go through something to be here. and here i am. [laughter] we were just mentioning about how social media plays this role. we saw that in the arab spring. but we have seen that in lighter moments. think the sochi olympics. all the tweets that went out. problems with the twitter handles i was following, the toilets installed backwards, feet in the air. >> exactly. in this instance you see russia very conscious of social media. they blocked several websites and social media accounts because they were afraid it would create even more problems. when something like that happens, is there any way to really stop this? features of two social media. one is what the crowd is saying, organizing themselves. it is not always clear how many people are behind the self organization. one of the stories on the arab spring is that it was apparently a small number of