he's also a best-selling author and michael goldburg is a director at case western reserve universityofounder of bridge university. and you're writing another book, right? >> yes. we look forward to hearing about that. let's get to the question. this is about making a switch it full-time work. my question is, in transitioning from a part-time to full-time business, what should i do to gain more cliemore clientele? >> what do you do to gain more customers? . i would go to my existing clients to see if i can work with them. i would say i'm going full time. what else can we do together. if you try to seek adding more people. you find these people and not serving the ones you have now. >> is this the kind of thing you should think about before giving up that part-time job? >> not necessarily. i think it's building off the strengths. one of the things i talk to my students about and social media tools like linkedin. see who your connections are connected too. great, let's move on to the next one. it's about the value of face time? >> how do i get my clients to value everybody is too busy a