>> reporter: michael lofthouse gave the family the finger. then said >> you need to leave. >> you need to leave. >> he was full of hate and anger. it was sad that there are still people that are like that in this world. >> an employee stepped in. >> get out now! they are valued guests. >> are they? get out. >> in an emailed statement, the vice president and general manager of bernardus lodge said, we are proud of our staff at lucia in keeping with the core values. michael lofthouse also wrote a statement saying my behavior in the video is appalling. this was clearly a moment where i lost control and made incredibly hurtful and divisive comments. i would like to deeply apologize to the chan family. i can only imagine the pain they feel. i was taught to respect people of all races. i will take time to reflect on my actions and work to better understand the inequality around me every day. >> i think he really men what he said and what he did. i don't believe his words because his actions speak louder than the words he's saying. >> he says those

in carmel valley, kpix 5. >>> michael lofthouse sent an apology to the daily mail. in the video is appalling. michael drake has been named the 21st president of uc's ten campuses and the first ever black president. drake will leave his position as the ohio state university president to move back to california. he was previously the chancellor of uc irvine for nine years. >>> on the fire watch tonight, a grass fire in oakly forced people out of their homes for a while this afternoon. chopper 5 over the scene near summer lake neighborhood. evacuations we'rld been lifted. santa clara county, the cruise fire east of gilroy is now 5400- acres, it's 20% contained. but the cooler, the moist air moved in over night. slowing the fire down. allowing the firefighters to improve their fire lines ? what's going on with the winds ? >> for santa clara county, they'll see a repeat of last night, where the cool down is going to settle in. and fog and low cloud cover will raise the humidity a little bit. we'll take what we can get. combine the factors that go into fire tangor to come

. >> reporter: and jen came dock are not says that she had been watching michael lofthouse all night. she had observed him send back food many times and being rude to her manager. the final straw -- >> asian piece of [ bleep ]. mr. get out of here. get out. you are not allowed here. >> i already put my money down. >> you don't talk to our guests like that. get out now. >> you hear the emotion in my voice, to see my mannerisms, it was unbelievable. you know, there was just something that came over me and i did what needed to be done and i would think, you know, i did what anybody else should or would do in that situation. >> reporter: cochran's entire life is about service. she has worked this hospitality for 20 years and has been teaching yoga for ten years. >> i felt very protective of them, you know. yeah, you don't come in here and you say those kinds of things to people. to have somebody hate you just because of the way that you look. that is beyond me. i don't understand it. it is not something that i will condone ever again. being silent. >> reporter: and she wasn't. >> get out!

michael lofthouse said he stemmed out this week. on july 4th, he was captured on camera holding up his middle finger to a family celebrating a birthday at a restaurant, yelling racist obscenities. the video went viral. lofthouse has apologized and said he is beginning his journey back to sobriety and has enrolled in an anti-racist program. >>> the vallejo police department is looking for witnesses after a wild night of sideshows and at least two shootings. police broke up a large sideshow. about 300 people in the area of lemon street and sonoma boulevard. that was about 12:30 this morning. they say people in the crowd shot at responding officers. someone threw fireworks at them. no officers were hurt. then about two hours after that, police responded to reports of another sideshow on sitting in car when a suspect drove up next to him and started shooting. that victim was not hurt. >>> still ahead, outrage in washington after president trump commuted the prison sentence of roger stone. the president's defending that decision while on

the caramel valley lucia waitress said she had been watching michael lofthouse all night. she wasn't serving him but observed him switch tables and send back food multiple times even being rude to her manager. the final straw? >> asian piece of -- >> oh, my god. >> get out of here. >> yeah i'm out. >> get out. you are not allowed here. >> i already put my -- money down here. >> do not talk to our guests like that. get out now. >> you hear the emotion coming out of my voice, to see my mannerisms, i -- it was unbelievable. you know, there was just something that came over me and i just did what needed to be done and i would think i did what anybody else should or would do in that situation. >> reporter: cochran's entire life is about service. she's worked in hospitality for 20 years and has been teaching yoga for ten years. >> i felt very protective of them. you know? it was, yeah, you don't come in here and say those kinds of things to people. especially people feel so raw coming out of the quarantine. most of these people it is the first time they've been out to dinner, ri

the man verbally attacked the family and his name is michael lofthouse.his position of ceo of solid 8. and in a statement lofthouse told the "san francisco chronicle," i can confirm that i have stepped down from solid 8 terminating all business relationships with immediate effect. i will continue to have a detrimental impact on those people closest to me. on line fund-raisers for gennica cochran have raised about $100,000. and when it comes to dwauli ieq and ace, we are here to help you take action. there are links at abc7news.com/take action. >>> a fire station in san jose is moving because of soil erosion. the city is relocating fire station number 8 from 17th west 13th street. city officials say erosion doesn't pose an immediate threat, but they are worried about their long term structural integrity. no date yet of when construction of the new fire station is set to start. >>> happenig today in the south bay, the winchester mystery house is reopening. visitors will be able to explore the 160 room mansion on a new touchless self guided tour. you have to

michael lofthouse resigned as ceo of solid a. this is an information technology strategy company that. video from july 4th shows lofthouse yelling racist obscenities to an asian family there celebrating a family. this is at a monterey county restaurant. he as apologized and enrolled in an anti-racist program. he also says that he's beginning a journey back to sobriety. >>> well, new at 11:00 for you, the head of the senate judiciary committee now says that he will allow former special counsel robert mueller to testify. south carolina senator lindsey graham tweeting this change of heart yesterday. senator graham previously refused democrats' request for mueller to testify about his investigation into the russian interference during the 2016 election. it comes after president trump commuted roger stone's 40-month prison sentence on friday. >>> some sad news to tell you about this midday. overnight from the entertainment world, actress kelly preston has died. preston, who was married to john travolta for nearly 30 years, lost rememb

at least one family member sems michael lofthouse's apology and said he hopes he

>> reporter: the man identified as michael lofthouse unleashing a string of racist obscenities at the group. >> trump's going to [ bleep ] you. you [ bleep ] need to leave. >> you need to leave. >> asian piece of [ bleep ]. >> oh, my god. >> he was full of hate and anger. i'm sad that there's still people that are like that in this world. >> reporter: a restaurant employee confronts lofthouse. >> get out. now. >> who are these [ bleep ] -- >> they are valued guests. >> reporter: lofthouse, the ceo of a tech company called solid8, later apologized, writing, "my behavior in the video is appalling. this was clearly a moment where i lost control and made incredibly hurtful and divisive comments." the family has been in this country for more than 25 years. they said they have never felt anything close to racism until that night. he hopes it never happens to them or anyone else again, but he forgives lofthouse. david? >> kaylee, thank you. >>> mary kay letourneau has died. she married her sixth grade student she was accused of raping. here's deborah roberts. >> reporter: to many, her life s

this video of michael lofthouse making hostile comments at an asian family at a restaurant triggered massive backlights online. he is stepping down from consulting company, solid8. it is unclear whether he was forced out or is resigning voluntarily. he said, my comments toward the family involved were racist, hurtful and deeply inappropriate. >>> in santa rosa two men were killed and two more injured in an overnight crash. police say a bmw that was probably speeding collided with a cadillac after midnight. the two men and the cadillac died. three others in the bmw were taken to the hospital and are expected to survive. police are investigating whether drugs or alcohol played a role. >>> in a few hours, several lanes are closing on the golden gate bridge. work crews are doing maintenance on the toll plaza. they will be working in both directions starting at 8:00 tonight. drivers should expect delays. work is expected to wrap up by the morning commute around 8:00 a.m. >>> on the fire watch, fire crews were able to get the upper hand in a grass fire in martinez that sparked this afterno

. >> this family ways celebrating a birthday at lucia restaurant when michael lofthouse started cursingf solid 8. he apologized in a statement saying i can only imagine the stress and pain they feel. i was taught to respect people of all races and i will take the time to reflect on my actions and work to better understand the inequality that so many of those around me face every day. the family does not buy his apology. >> he is just saving face i think. i think that he really meant what he said and what he did. i don't believe his words. because his actions speak lourder than the words he is saying. >> a restaurant employee stepped in and told lofthouse to leave. the company issued a statement saying that it is proud of its staff for maintaining core values. >> absolutely. that waitress was amazing. >>> only on abc 7, an asian american family's fourth of july hike on mt. tam also took an uncomfortable turn. you will watch it here as a woman they encounter had some racist things to say. >> you can't be in this country. >> can't be in this country? >> a woman approached the family and sh

the man was michael lofthouse. he has now stepped down as his position of ceo of solid 8.hat i can confirm that i have stepped down from solid 8 terminating all business relationships. i will make it my duty to ensure my personal actions do not continue to have a detrimental impact on those people closest to me. and by the way, online fundraisers for the waitress in that story have raised about $100,000. so if there is a silver lining, it is for her. >>> at the live desk, the fda just released a new list of toxic hand sanitizers. researchers say that they have seen a sharp increase in hand sanitizer products that contain ethanol but tested positive for methanol. methanol is wood alcohol and can be toxic when absorbed through the skin and deadly when inge ingested. some symptoms include nausea, vomiting, headache, blurred vision, coma and even death. dr. ashton talked a bit about what to look for when buying hand antize e sanitizers. >> at least 59 marketed under the name blue men have been contaminated. so people want to look at those and look for the ingredient isopropyl

gennica cochran says that she had been watching michael lofthouse all night and she said that lofthousead witswitched sent back food and was rude to her manager. and his outburst against the family was the final straw. >> to hear the emotion coming out of my voice, to see my mannrisms, it was unbelievable. you know, there was just something that came over me and i just -- i did what needed to be done and i think i did what anybody else should or would do in that situation. >>> lofthouse issued a written statement apologizing to the family and as you heard yesterday, the family doesn't buy that apology. >>> and we are inviting you to join us today as we house an hour long round table discussion on the importance of being an ally in our communities. the panel will share advice on how to become a more effective ally. is it airs at 4:00. i'm looking forward to that. >> and julian glover will be part of it so excited to see him. >> and not everybody can be as strong as that lady, so it will be good to see if there is other maybe more -- i don't want to say passive, but maybe noncon fron tags

the city of michael lofthouse made comments towards an asian family.acklash online. lofthouse is stepping down from consulting company solid eight. it is unclear if he resigned voluntarily or was forced out. they did release a statement saying in part by comments towards the families involved were racist, hurtful and deeply inappropriate. >>> today, washington, d.c. will get rid of their redskins name. it is unclear when a new name will be revealed but one of the oldest franchises told them that he and the teams on a looking for a new name that would honor native americans and the military. responses include fedex, nike, and bank of america and they asked them to change the name. >>> new video out of colorado for elisha mclean through aurora. organizers say the car parade was held in order to protest through communities that happened after nationwide protest over police brutality. >>> sad news this morning, after a battle with breast cancer, actress kelly preston has died. her husband, actor john travolta, confirmed the news on instagram saying she had

. >> so the family was celebrating a birthday lunch at lucialucia michael lofthouse started cursing at8, a san francisco based tech company. he apologized in a statement staying i can only imagine the stress and pain they feel. i was taught to respect people of all races and i will take the time to reflect on my actions and work to better understand the in-quaumgity that so many of those around me face every day. the family does not buy his apology. >> he is just saving face i think. i think that he meant what he said and what he did. i don't believe his words. because his actions speak louder than the words he say. >> a restaurant employee stepped in and told lofthouse to leave. the company issued a statement saying that it is proud of its staff for maintaining its core values. >> can we please celebrate this anti-racist queen who stepped in and stood up for that family? >> yes. >> there are several gofundme accounts and it looks like it is raising thousands of dollars for her. so if you ever are at the licia restaurant, you know what to do. on that line before you sign it, throw in e

gennica cochran says is that she had been watching michael lofthouse all night and he switched tablesd been rude to her manager. and his outburst against the asian family was just the straw. >> to hear the emotion coming out of my voice, to see my mannerisms, it was unbelievable. you know, there was just something that came over me and i just life-i d-- i did what ne be done and what anybody else should or would do in that situation. >> lofthouse issued a written statement apologizing to the family. >>> does it feel like we're seeing racist rants nearly every day now? why do people do this? especially when they know everybody has a camera nowadays. so we asked expert, thomas plant, professor of psychology and veteran journalist. >> it is really hard for a lot of people once they get launched to dial it back, take a deep breath and say hold it here. >> they are trying to defend their position, but they dig a deeper hole. >> and he lives words his mother taught him, to think before you speak. so what can and should you do when you see racist behavior, how can you be a true ally? we're t

the caramel valley lucia waitress said she had been watching michael lofthouse all night.im but observed him switch tables and send back food multiple times even being rude to her manager. the final straw? >> asian piece of -- >> oh, my god. >> get out of here. >> yeah i'm out. >> get out. you are not allowed here. >> i already put my -- money down here. >> do not talk to our guests like that. get out now. >> you hear the emotion coming out of my voice, to see my mannerisms, i -- it was unbelievable. you know, there was just something that came over me and i just did what needed to be done and i would think

>> reporter: video shows cochran confronting michael lofthouse as he lashed out at two asian americanbirthday. >> asian piece of [ bleep ]. >> oh, my god. >> get out of here, get out. >> yeah, i'm out. >> you are not allowed here. >> i already put my [ bleep ] -- >> you do not talk to our guests like that, get out now. >> who are these [ bleep ]? >> they are valued guests! >> reporter: she says before the rant, lofthouse switched tables and sent food back multiple times. >> i'm i'm not a mother but it felt almost maternal. like this is my family and i will take care of them and i will do whatever i can to protect these people. to have somebody hate you just because of the way that you look, that just -- that's beyond me. i don't -- i don't understand it. >> reporter: lofthouse, ceo of a company called solid8, later apologized, writing, "my behavior in the video was appalling. this is clearly a moment where i lost control and made incredibly hurtful and divisive comments." they've been in america for 26 years and they've never felt anything remotely close to racism, until that night. >

the man has been identified as michael lofthouse, a ceo of a tech company in the bay area. a server in the restaurant stepped in front of the family and told lofthouse to leave. >> i was very impressed of how and what was important to her. she stood in front in the middle of him and our family and just -- kicked him out. >> the family filed a police report with the monterey police department but the family still doesn't know if they will press charges. >>> two martinez residents facing multiple charges after allegedly defacing a black lives matter mural in front of the city's courthouse. 42-year-old nicole anderson and 53-year-old david nelson were reported in the act on saturday. yesterday, prosecutors counts against each including a hate crime. if convicted they face a year in jail. >>> one san francisco supervisor has introduced an ordinance to outlaw racially motivated 911 calls. under the careenage, people who call law enforcement based on race or religion could face prosecution. here's a live look at san francisco city hall this morning where today at noon, a peace ma

. >> michael lofthouse seen in the viral video, he stepped down from his company, solid8, according to "the san francisco chronicle." in a statement he told "the chronicle," "i can confirm that i have stepped down from solid8, terminating all business relationships with immediate effect. i will make it my duty to ensure my personal actions do not continue to have a detrimental impact on those people closest to me." >>> streets could be closed ahead of what could be duelling protests between black life matters supporters and white supremacist groups. here is a map of the four downtown streets affected by the closures in effect all day ahead of a planned 4:00 march from contra costa county superior court to waterfront park. businesses spent yesterday boarding up storefronts as a precaution. last weekend two martinez residents defaced a city-approved black lives matter mural in what police called a hate crime. they were arrested and someone spray painted "white lives matter" on a road. that has been covered up. last month, hate-filled flyers were distributed in the downtown area and activ

michael lofthouse says he stepped down as ceo of solid8.july 4th he was captured on this video holding up his middle finger to a family celebrating a birthday at a carmel valley restaurant yelling racist obscenities at them this video went viral. likely you saw it. lofthouse has since apologized and now says he is beginning his journey back to sobriety and has enrolled in an anti-racist program. >>> crews worked late in the night closing roads and getting ready in anticipation of the black lives matter protest. there will be a heavy police presence as members of law enforcement from all across contra costa county will be there to help because tensions are anticipated to escalate. business owners are boarding up windows in case thi tensions in. this is just one. video from fourth of july shows the couple painting over parts of a martinez city approved black lives matter street mural in front of the county courthouse. white supremacy flyers. the police chief released a letter to the community that says the police department plans to disperse

he has been identified as michael lofthouse a ceo of a te to leave. >> i was very impressed with how she handled it and what was important to her. she stood in front and demanded him and -- our family. and just kicked him out. >> the family filed a police report with the monterey police department but the family still doesn't know if they will press frarges. where city supervisor walton introduced an ordinance to ban racially motivated 911 calls. the caution against racially exploitative non-emergencies act or c. a. r. e. n. could result in people facing chges i police based on racist bias. it's part of a movement to address racial biases and implement consequences for weaponizing emergency resources with racist intentions. now the name caren is synonymous on social media with people who call 911 with racist intentions. >>> here's a live look at san francisco's city hall this morning where today at noon, a peace march and rally will be held to celebrate the life of a 15-year-old boy who was killed one year ago today. sf community advocates will walk together to demand an end to sense

michael lofthouse's racist remarks were at an asian family. outrage on social media.ofthouse issued a public apology yesterday but issued a new statement saying he stepped down and was terminating all business relationships with immediate effect. >>> it's been one year since the body of an air force member was found. the family is stepping up calls for an independent investigation into her death. they gathered in davies yesterday. they said the police never looked into the circumstances surrounding her death. >> her mother spoke to her on a regular basis. there were no signs she was unhappy. something went wrong that day and we want to know what went wrong. >> investigators said there's strong evidence that she took her own life and that includes a phone call that she made to a suicide hotline moments before her death. >>> well, coming up, be sure to change over to ktvu plus. that's to catch another hour. coming up at 9:00 we'll tell you how sonoma county could tighten restrictions as soon as tomorrow. >>> the major league baseball season is right around the corner. w

his name is michael lofthouse.and their kids were out at dinner in monterey county celebrating her birthday on july 4th when they say he started yelling racist things about asians. >> was it our tone? was it we were having fun? was it that he feels that he was more superior than us? i don't know. it wasn't a mistake because he repeatedly said the things he was saying. >> reporter: the waitress asks him to leave but he's still not done yet. >> do not talk to our guests like that. get out now. >> who are these [ bleep ]? >> they are valued guests. >> are they? >> get out. >> it was interesting. he wouldn't look directly at me. he kept looking right at them. what you don't see on camera is the other patrons that got up and were backing me up and helping me get him out of the restaurant. >> reporter: the video is shared around the world and by tuesday, mr. lofthouse was issuing this apology calling his own behavior appalling. i would like to deeply apologize to the chan family, he wrote. i was taught to respect people

he's michael lofthouse the cc of a bay area tech company. to a server ordering him the leave the restaurant. lofthouse has since called his comment comments and behavior appalling. >>> two martinez residents are facing charges after this video showing them defacing a city commissioned black lives matter mural. yesterday prosecutors announced charge against nicole anderson and david nelson. if convicted they face a year in jail. >>> one san francisco supervisor wants to outlaw racially motivated 911 calls. under the careen act, people who call law enforcement based on race outward appearance or religion could face charges. >>> and gianna franco in the traffic center. the backup just right there beyond that parking lot the caltrans parking lot not quite to 880. so it's getting a little better for that ride out of the east bay heading into san francisco. and if you are coming off the skyway. no brake lights through there. san mateo bridge reports of a broken down vehicle westbound at the high-rise slowing down just a bit as you head westbound.

. >> [ bleep ] -- >> reporter: cell phone video showed michael lofthouse yelling racial slurs at theto leave now. >> you [ bleep ] -- >> reporter: the orosas have been u.s. citizens for roughly two decades. how did you feel when he said those things to you? >> i never felt anything like it. but that -- that sort of for the first time was pretty strong. i didn't know what to do. >> reporter: other recent harassment or hate crimes against asian americans include a stabbing at a sam's club in midland, texas, and an attack on a new york city subway. the fbi predicted the upswing in march, warning law enforcement that harassment of asian americans may increase amid the coronavirus. more than three months later, the numbers are surfacing. according to the asian pacific policy and planning council, there have been more than 2,100 reported hate incidents against asian americans since the start of the pandemic. more than 800 of those were reported in california. >> about 70% is what we would constitute verbal harassment. >> reporter: sincy that clay is co-executive director of chinese for aff