. >> michael moran told us he was -- told them he was as shocked about the trail by volkswagen. today, a raid on the company' s headquarters in germany as prosecutors seek documents for their own investigation. >> the american people and the epa has been fraught it by volkswagen. the company' s word isn' t worth a dime. >> the company hasn' t said how in the united states. >> we will find remedies for our this will never happen again. >> michael moran said that management was not aware of the defeat technology, he believes it was done independently by a couple of software engineers. emily: a warning for some gm owners. don' t use your windshield wipers. the automaker says an electrical short could cause the motor to catch fire. the recall involves 32,000 buick enclave, chevy traverse and gmc only 6400 were sold and will be the others are being held at dealerships for repairs. holidays? orbitz says that airfare will be cheapest tomorrow. november 6, but will peak the week before christmas. you can save the most money, up to 30%, by flying on december 21, the monday before christm

the raid comes as the north america boss, michael moran, was grilled by u.s. lawmakers. faced tough questions in the hearing by the u.s. congress. michael horn had to admit that he did not know how the cheating devices work. >> he is still the possible it's whiting usa, although there were rumors he would be dismissed. he admits that he first heard about troubles 18 months ago. >> why it was installed -- >> in the spring of 2014 when the study was published, i was told that there was a possible emissions noncompliance the could be remedied. >> on onboard software was installed soon the -- specifically to manipulate data only came to his attention much later he said. >> when did you first learn then that vw vehicles contained a defeat device? >> around the september 3 meeting. >> congressional members continued to be skeptica. the suspicion that volkswagen held back relevant information remains. another central issue of the hearing, when is bw going to reimburse customers as well as dealers for the damage. horn promises a conference of technical recall. >> we are still wo

it is michael moran, the head of the u.s. operations.hey were aware back and early 2014 of some potential emissions noncompliance. butrely get to say this this is one morning i wish i were in washington, not berlin. that committee hearing is the crackling tension. you have to look at not only what mr. upton says. and then on the democratic side you have a big environmentalist. you will have a lot of members of congress trying to take volkswagen down. tom: i remember the silliness of detroit executives taking their vw diesels from detroit to washington to show how sensitive they were to the american people. let me cut to the chase. do german executives or do american vw executive show up on the hill this morning? hans: right now it is a german u.s.nal who is head of operations, michael horn. two weeks it was reported -- two weeks ago, it was reported he was out. he's not out. michael horn will make most of the appearances. on the german side, a lot of this was run out of germany. could not haves been aware of how devious the software actu

. >> 7 on your side's michael finney with the story of the passengers all packed but no plane to catch. >> patricia moran mamaria to mina ta international airport. she helped her mother book a flight from san jose to guadalajara. when the two showed up at the counter, passengers were standing around looking confused and frustrated. the check-in counter was deserted. >> not only was there no one there but no one was there to find a solution because they found nobody. >> she learned by phone the flight she thought was leaving from san jose, california, was actually leaving from san jose, costa rica. it's easy to assume this was patricia's error until you see this. this is a picture taken by another stranded passenger of some of the others expecting to fly to guadalajara that day from mineta. va layer ras confirms there were many others. >> you have eight bookings. eight bookings that we were given in advance. that affected 11 customers. >> they also confirmed five more passengers showed up attempt too long book the same flight. the airline says it understands the confusion. >> we're flying to three san jos