michael peterson with pacific gas and electric director of emergency planning for pg and e. my timing was outstanding to do this presentation in front of residents that are pg and e customers the front page of the chronicle talked about what, your rates are going up at pg and e and here i am. i mentioned, don't take a shot at me i'm a lonely security director trying to make a living. the other thought was why is pg and e talking about disasters when we cause disasters with our outages. i'm confident we will get that fixed. the key point i want to make here as a representative with pg and e and touched by some speakers. as an organization as a company we realize the importance of emergency planning. disaster planning, disaster recovery. we recognize it from the standpoint it's a grass-roots operation for us to restore power, either gas or electric that we need to have folks ready to planned and engaged in emergency mrarn itting makes our job easier. if it isn't there the crisis and confusion will slow us down from getting people back with lights on and the heat going. that's