michelle bachelet described it as unbelievably cruel that civilians — most of them women and childrening cold. the un estimates that more than 900,000 people have been displaced since the syrian government launched a major new offensive against opposition and jihadist fighters in idlib last december. let's speak to joelle bassoul now. can you tell us more about the conditions that some of these 900,000 people are facing? the situation is simply inhumane now in idlib. 92,000 people come that means we are not far from a third of the total population being displaced, so you can imagine a third of london having to flee from bombs in just a matter of a few weeks. beyond the sheer numbers, there are also individual stories. for example, two sisters aged three and four who managed to flee with their families to the border of turkey, but then they turn... the mother sustained burns on her body and these are one of many stories we hear of every single day. are there any humanitarian corridors agreed with the authorities to allow aid agencies to supply these refugees with what they need? aid ag