michelle carter is asking where conrad is. and they're boyfriend and girlfriend now. >> reporter: this was news to lynn. she knew conrad and michelle had only seen each other in person a few times. the next morning, lynn woke up at 5:00 a.m. and noticed conrad wasn't home. she called around and drove by his friend's house but couldn't find him. conrad was missing. >> a son disappears. a mom worries. and a dad receives a troubling clue. coming up -- >> a family friend said they saw his truck with caution tape around it. >> reporter: the news is about to go from bad to worse. >> are you sure? i was like, what are you talking about? ♪ >> reporter: word spread frontline plus. trusted by vets for nearly 20 years. frontline plus. and that's not a tissue. protection. lysol spray kills over 100 illness causing germs, even this season's most common flu strains. lysol what it takes to protect. i can't believe it. that chad really was raised by wolves? which one is your mother? that's her right there. oh, gosh. no, i can't believe how eas

subject property is 333 el camino, appealing issuance to peter and michelle carter of 4 floor addition. this is permit number 2018-09-271583. we'll hear -- have you decided, the appellants, who is going first? mr. gutterman, please approach. you have seven minutes. let me know if you need help with the equipment. >> i was going to do the slides -- he mentioned he would run the computer for us. >> on the laptop? go ahead and we'll wipe it down after, before the next user, or do you need assistance? >> that would be great because -- >> okay. >> welcome. >> thank you for your time and consideration of this matter. while this issue is very important, nothing is more important than everybody's health in these unsettling times. so with that, may i wish you good health. hello, my name is scott gutterman, i'm here with my wife, we share property to the south of the 333 el camino delmar. our appeal presents four challenges. neighborhood opposition, a design that manipulator the building code, encroachment on our privacy and a project that threatens to change the character of the neighborhood by

michelle? >> we talk a lot about numbers. when you see faces and it really paints a picture for us, carter.hank you. >>> overseas now, italy is taking unprecedented steps to slow an alarming jump in the number of coronavirus cases. its northern region, home to around 16 million people, has been under a virtual lockdown since yesterday. italy is the hardest hit country in europe with more than 7300 reported infections. charlie d'agata is in rome. charlie, why is the country enacting such drastic measures? >> reporter: there are measures that now include shutting down the coliseum for the first time since this crisis began. why? because every evening around 6:00, we get the new numbers in. every evening we have seen them increase. now one week ago, reported there had been about 1700 cases. that number has now quadrupled. with the death toll leaping from 233 to 366, the race to save each life has become a military operation. inside that biocontainment unit is a 62-year-old woman surrounded by emergency teams taking every precaution they can. italians are just coming to terms with the shocking