michelle madden. vi when. next speaker, please. >>> good afternoon, supervisors. my name is tiffany louie and i'm a student at city college. my parents immigrated to the united states, it was city college that provided language and job skills for my mom and dad to secure careers in san francisco. i am finishing my last semester at city college and will be transferring to u.c. in the fall and my brother is currently at city college pursuing a degree in chemistry. so, you see city college is a stepping stone for my family. i'm here today to speak briefly about the negative impact to the student body, the payment plan system has caused as well as to request to reinstate the board of trustees. on november 12 of last year administration sent out an e-mail notifying students of the implementation of the payment plan system starting this semester. this payment plan system has contributed to dropping enrollment and makes it harder to stay at city college, particularly for students who are most vulnerable including low-income students, working class students, and immigrant