. >> michelle is michelle reid. >> michelle reid acting chancellor. >> five years ago, the mayor pickedto manage d.c. schools. >> you would never run a school system before. >> i had never run a school before. and that is why people thought that adrian was nuts. i was a 37-year-old girl from toledo, ohio. >> and people said what? who? >> yeah. people said he's lost his mind. >> her friends said she had lost hers. >> i have two kids. two daughters, 9 and 12 and they -- i put them in the d.c. public schools. >> the schools were a disaster. test results among the worst in america. chancellor reid quickly learnd that although only 8% of the kids were on grade level, there was something odd about how the teachers were ranked. >> when i looked at the performance evaluations of the adults in the system. >> how good is the adult doing. >> right, how good are the teachers doing, i found that 95% of the adults were being rated as doing a great job. so how can you have a system where all of the workers are thinking we are doing a great job and a great job for the kids and what we are producing for