. >> miguel gammaino. thanks for the question, we are working aggressively on that esh. we monitor the quality of the network and the connections from the back end with management and monitoring tools and then actively monitor it on what i call the front end or the user experience on social media and things like that and respond directly and almost immediately to those sorts of moments of feedback that we get. the way it's constructed left to work with. the issues you said about being connected and disconnected has to do with the way the system was designed initially. >> i'm not talking about having the disconnect and reconnect, i'm talking about the wifi simply not working. if you go and turn it off, you have to grab your phone to turn it off just so you can use your lte. the question is what's wrong with the market of wifi and when will it be fixed? >> it's being fixed as we speak. it has to do with the way the system as ark chitected initially and we are working with the vendor. we are very much focused on your experience ha you are talking about. personally i live on