. >> even his childhood friend, mike elsmore, now a retired principal, is a skeptic. >> his whole programs based on, hey, look at me. i'm this -- it's a shock value. if he did that same kind of presentation without the tattoos, it wouldn't work. >> elsmore hired scary to come to his school. >> kids forgot for the most part. they say i remember scary but i don't remember what he said. >> can you have these kind of folks come in. they're, in a sense, a bit of a mercenary, one-time, one-shot deal. does that really change kids lives? my answer is no. >> middle school principal is another dissatisfied customer. he says the real answer is how he starts every day, rain or shine. >> good morning. how are you guys this morning? >> greeting kids before they enter the school doors. >> this is where we make that initial connection with kids. >> have a good day. >> this hermantown, minnesota principal encourages his staff from bus drivers to counselors to make that connection every day. because, he says, people like the scary guy come and go. >> it's important to create a culture. it's going to stay w