. >> reporter: making an impression of mike schwartz.is the homeowner who hired coco county. >> two hot water heaters, he had to run new lines for all of the hot water heaters, look how neat the work is. bright yello valves to switch back and forth. drain lines are pvc, it is a beautiful job. >> reporter: when hiring for your home, kevin says make sure your plumber is insured and licensed. >> don't just assume that when they say they are licensed that means anything at all about the quality. >> reporter: i have an article on how to hire alumber as well as ratings for plumbers in your local area. i will put a link on our website. telephone number is (415) 954-8151, and you can reach me on my facebook throug abnews.com. >>> do that research before you reach that point of utter desperation is that it? >>> one more recap of breaking news, all lanes are back open. after a chp officer was hurt after he was dragged by the car when he pulled the driver over >> the chp officer was dragged at least 750. the injured officer was conscious when he wa