vital for commerce and commuters. on lake michigan where the coast guard has been hard at work breaking through some of that ice, mikestory on that now. hey, mike. >> reporter: and bill, i don't know how well you can see through the driving snow here, but this frozen tundra behind me, this is lake michigan. in the rare case that it freezes up like this, shipping locks up as well. so the nation depends on the ice breakers with the u.s. coast guard. with ice on the great lakes nearing record levels, the crew of the ice breaker biscayne bay finds the call of duty as far south as chicago for the first time in their careers with the coast guard. you can see it from the satellites. the great lakes are nearly 80% frozen. >> usually the normal tugs can handle the ice. this year it's getting a little too thick for them, so the coast guard had to bring an ice breaker down to help. >> reporter: ice is broken by the weight of the cutter, from air bubbled out of the hull. even the wake is often enough to create a shipping lane. what we're into now is called wind roads. this is where the wind has driven the ice to stack up on itse