followed by unsafe buildings, work beyond the scope and miscella nious and expired permits, work without a permit is investigated, and if there are any xlaipts that have active building permits associated with the property are distributed to the district building inspectors. and this enables the inspector familiar with the property to investigate the complaint. and an average of 248 complaints are filed monthly. as bid. and to max number was in march, where we had a number of 324. while in february we had the minimum number of 209. >> okay. >> thank you. >> and the notable division between february and march could be attributable to two factors number one, february being the shortest month of the year and then number two, march sees an increase in the complaint activity which the conclusion increases after the winter months. and the average of 11 complaints are filed daily and the standard deviation is 5.36 and simply speaking what that means is 16 or 17 complaints can be filed one day, while the next day, it may be as few as 5 or 6 complaints filed. this shows the unpredictbility of the