who's missing? >> my wife marie jackson. >> an officer came out to the house and met with andre. >> i saw andre talking to the cops and i didn't see any mom anywhere. that's when i found out that my mom still had. come home yet, i had no idea where she was at. >> police start interviewing neighbors, searching the neighborhood. but the days passed with no sign of marie. that's when the phone rang on the desk of cia agent rick haydel. >> she was missing, she didn't report for work. >> and that was unlike her? >> absolutely. >> it's unusual for the bureau to get involved in a missing person's case, but it turned out that marie singleton was no ordinary missing person. not with her job. >> they called up the department of defense, they didn't call the cia. but she was working for the u.s. government, for the agency working on communications for them. >> unbeknownst to just about everyone in her life, marie singleton was a code clerk for the central intelligence agency. she wasn't a spy, but she did hand

our hits and misses of the year. i won't miss that one. veot a bi, but my sinuses are acting up.'s te for advil cold and sinus. [ male announcer ] truth is twon't relieve all your symptoms. new alka seltzer plus-d relieves more symptoms than any other behind the counter liquid gel. oh what a relief it is. ♪ ♪ get great gifts from the person who knows you best. you. that's powerful. verizon. get new year's countdown deals. save $50 on select droid devices, like the free droid mini. >>> time now for our misses of the year. dan, first to you. >> i'm giving mine to lance armstrong who admitted that he has been blood doping and using other techniques to win all those tours defrance. really reraises the issue of cheating in sports. in august, major league baseball suspended not only alex rodriguez but 12 other players for essentially the same reason. sad thing about this, paul, i think it calls into question the credibility of athletic performance. you have to be worried when you're saying i don't know if it's real. >> do you have any sports heroes? big papi, the red sox, my favorite,

miss julie, listen to me. christine has gone to bed now. - would you listen to me? - kiss my hand first. - listen to me. - kiss my hand first. okay. joking or serious? the now "kiss my hand" again, you know, seem such a destructive, you know-- - that's right. --thing that she does. you know, just to go back into it. and it's--it's in bits like that and a bit like where he orders her to come out for the lilac. that i think--you know, i think of her with an accent, you know? where she reverts into almost a parody of her own social position. oh, do you think it's like that? now, well, it's not. it's not that she's making a social position. it's just her escape from the closeness of the situation. oh, oh. i'm seeing it as flirty--as a distinctly flirtatious thing. now kiss my hand. yes. i mean, kiss my hand for helping you. well, it's-- i mean, but maybe it's not, maybe-- well, it's both, isn't it? it's sort of playing dangerous-- yes, but i mean-- it's playing dangerous games and hiding behind-- kiss my hand. it'

all those years that we missed, that he missed. you can't recapture that, ever. >> i was born and raised in eastern iowa. i got married relatively young. i was given the news my husband had cancer and there was no way for him to survive. about two months before he died, we were hit with a tornado. everything was destroyed. just a few short weeks later, my husband died. and i remember just trying to rest a little bit, and my little girl came walking over to the couch and she said, are you going to die, too? like daddy? wake up call. time to get up. time to get moving. that experience, it either makes you or breaks you. i was the adult. and i had to pull myself up by the boot straps. >> we met through a friend that i was in the marine corps with. >> we started dating and then we got married, had a nice wedding. and then a couple of years later, we had johnny. life was good. but we were a normal little family. that was our house right there. >> west des moines was a very quiet, peaceful, safe place. low in crime and everything else. >

i mean, i miss the family. i miss the business. i miss the city. i-i even miss the traffic. >> eric: you'll get over that soon enough. >> ridge: but more than anything else, i miss brooke...so much. i-i just don't know how i let her slip away. >> eric: uh, has there been any communication at all? >> rick: um, no. just...about r.j. i don't -- i... i really don't know what she's been up to. the good news is i have time. you can fill me in. what's been going on in brooke's life? >> brooke: hi, katie. it's brooke. i just wanted you to know how

oh, miss julie. oh! a dog can lie on the count's sofa, a horse can have its nose patted by a young lady's hand, but a servant! oh, every now and then, one man manages to haul himself up. but how often does that happen? but do you know what i did? i ran straight into the mill-stream with all my clothes on. they pulled me out and beat me. but next sunday, my father and all the others were going to my grandmother's and i fixed it so that i can stay behind. and then i scrubbed myself with soap and hot water, and i put on my best clothes. and i went to the church in order to see you. i saw you. and i returned home determined to die. but i wanted to die beautifully, pleasantly, without any pain. and then i remembered that it was dangerous to sleep under an elder tree. and we had a big one in full bloom. so i stripped it of everything it had, and i lay down in the oat bin. have you ever noticed how beautiful oats are, soft to the touch like human skin? i shut the lid and i closed my eyes. and i fell asleep. and

>> and miss lewis says, juflt one month. after i got it approved. >> and then, in the subsequent hearing, i am sorry that was the september 11th. >> i was not here. >> and then in the october hearing, miss lewis shifted the position yet again and now saying that she operated for 6 straight months. miss lewis said the dates that i was operating was after i received the permits. >> excuse me, please. >> this is his time. >> go ahead, please? >> you have a few more. >> okay, this is recorded on the video time on the board of appeals website and you can look yourself. this quote is found at time code, 25:55 to 14. >> and where she says that the dates that i was operating is the days that i received the permit and what time period was that. >> and that was july. and commissioner fung says july. and she says, and june, 2012, june and july all the way up to about november when it started to rain and things like that. >> okay. now your time is up. >> thank you. >> thank you. >> is there any other public comment? >> okay, seeing none

when we come back, our misses of the year. i won't miss that one. and a choice. take up to 4 advil in a day or 2 aleve for all day relief. [ male announcer ] that's handy. ♪ isn't it time you discovered the sleep number bed? becausonly the sleep number bed offers dual air technology that lets two peopled the perfect balae of comfort and support for their bodies. their sleep number setting. ok, right there. and only the sleep number bed is clinically proven to relieve back pain and improve sleep quality. oh that feels really gd. it's hugging my body. and right now, we're offering our lowest prices of the seon. save $300 to $800 on our newest innovations. it's the perfect time for you to try the sleep nuer bed. plus, for one week only, special financing until january 2016n all sleep number beds. ends new year's y. discover the sleep number bed. costs about the sames an innerspring, but lasts twe as long. only at one of our 425 stores nationwide, where qun mattresses start at just $699.99. sleep number. comfort individualiz. >>> time now for our misses of the year.

so we miss that. i mean we miss that terribly. and not having that is not just the absence but it also puts a cloud, frankly, on other celebrations and makes it tough for everyone. >> jeff: debbi and mark tice, thank you both very much. >> thank you so much, jeff, thank you for having us. >> thank you. >> jeff: it was a day of celebration across spain. the winning numbers were chosen in the massive el gordo lottery. the whole bot was more than 2 billion euros that is more than $3 billion. there were many winners but the top ten tickets each collect half a million dollars. still ahead, the jet plane engic of the future-- engine of the future with parts from a printer. >> jeff: 3d printers can make everything from toys to artificial body parts to plastic guns. as long as it's not too big. until now, the 3d printing industry is thinking much bigger. here's don dahler. >> rising slowly from powdered metal this engine part is being created by a 3d printer. the laser melts the nickel alloy layer by layer, each one the thickness of a hum

>> aye. >> thank you. >> and miss wynns? >> aye. and miss norton? >> yes, except abstain on 1, 312-10 b4. >> thank you. >> thank you. >> thank you. all right, we are now on item p, consent calendar resolutions severed for board discussion, there are none, this evening. >> item q, may i hear a motion and a second please on 1312-10 sp 1 and endorsement of creating a world class and city wide arts education center to be located in the center of the civic center artistic hub at the 135 van ness block site to continue the support of the goal of equity and access for arts education for every student >> so moved. >> second. >> thank you. >> this item, will be referred to a committee of the whole meeting, in january. >> mr. superintendent. >> i would like to point out that this continues the theme of the effective use of our properties. >> thank you, mr. superintendent. >> okay, we are on item r, board members' proposals for first reading. i am going to... >> no there was no, yeah. and okay, so i am going to do the quick ones first and then there are severa

was missing. i will admit, and the question points to a salient fact that my own experience, as a white scholar in black studies, informs this project. please do not go away with the misimpression this is a book in any way about me. it is not. i promise you. you would not have to suffer through any stories about me, but having been here for 25 years, i have an understanding of what the joy and challenges are to be part of the community to remain an outsider, and that is brought to bear on women, and maybe that's why you use the word "generous," i don't know, i noticed that kept coming up, so that is part of that experience that informed the larger study. >> i have the same reaction that people see this hole of passing, but not reverse racial passing, and there was appreciation of the fact i distinguished between those passing. that they do not work the same way, there's prof ledge involved in one and not the other and can't conflate the two. my book came out at a time when there was a lot of talk

the best of cnn today in case you missed it. now let's get started. >>> now to that first bit of great news out of nevada, a couple and four young children are alive tonight after going missing for two days in sub zero temperatures in this remote stretch of nevada. james glanton and christina macantee along with their two children and macantee's niece and nephew have the best possible ending. here they are arriving at hospital, some on stretchers. all okay. listen here for the impromptu applause. [ applause ] their hometown of lovelock is overjoyed. there was real panicsomefully because of the sheer cold. the temperature in this area had plummeted to a frigid 17 degrees below zero. and we want to share this picture in case you missed it of the family's jeep. there it is. japan si upside down after it had slipped down a snowy embankment. stephanie elam has been traveling much of the day for us to get to lovelock, nevada. stephanie you are there inside the hospital for us tonight. let's just begin there. how is everyone doing toni

the best of cnn today in case you missed it. now let's get started. >>> we begin tonight right here in senator city with some new information on that deadly commuter train crash in the bronx. you may have heard that frightening quote from the engineer of this train, william rockefeller earlier today. he told investigators he was quote in a daze as he approached that sharp curve in the tracks going dangerously fast. well now we know he wasn't just in a daze, he apparently fell asleep. in an interview with our own nic robertson the engineers union representative said that this engineer nodded off before he rounded that treacherous curve on those tracks. >> it's happened to all of us. you catch yourself -- sometimes we catch ourselves it's too late we're in the guardrail, right? i've done it myself. and unfortunately, i believe that's what's happened here. and it's a tragedy. and there's a lot of lives that are never going to be the same ever again. >> he added that the engineer is a good human being who is quote extremely distraug

the december 13th 2013 meeting of the lafco for the city and county of san francisco our clerk is miss lisa miller could you please call the role. >> commissioner breed. >> present. >> commissioner mar. >> present. >> we do have a quorum. >> item number 2 is approval of the minutes for the september 27th 2013 regular meeting. >> i see no comments -- let's open this up for public comment is there anyone from the public who would like to speak? seeing none, public comment is closed. >> miss miller please call item number 3. >> the cleanpowersf program and the california public utilities commission and cleanpowersf energy efficiency and facilities and local jobs patrols strategies and. >> maybe thank you mr. chair typically we start the status with the status of the puc and barbara hail is here to provide that to you. >> thank you. most of our activities recently on the cca front for in puc proceedings where pg and e's green tariff option has continued to move forward. developing a green rate the statute requires a commission decision by july so we are expecting that the commission will n

and i miss him. and you guys don't let these tears fool you, i hurt, and i get angry. but i don't come here because i want to hurt somebody for something, but this is my child. i had nine months and labor and he is gone. so, i need justice, for my child. give me some closure, i don't have any and in the 7 years and i am still crying, i am upset and i don't need sympathy, i need justice. that is it. >> thank you, miss brown, you never have to apologize for crying and you are welcome here every week. >> good evening. my name is marry daily and you know that i live in the tenderloin district on turk between mason and taylor, that district is a government document as one of the worst districts in san francisco, and the fact that it is a solid, legal government document, that that area is bad news and crime infested. and only fuels my fire to fight crime even more in that area. it is not the only area as you know that is crime infested and has a problem. but i am here to say that due to the fact that i have been living in that area and addressing crime, things have gotten a

logan. >> yes. >> miss fewer? >> yes. >> and mr. haney, yes. >> miss murase? >> yes. >> mis mendoza? >> yes. >> miss wines? wao*ins? >> yes. >> and as amend and now we will go back to discussing the main motion and commissioner murase was next and then commissioner wynns. >> luckily my comments were spoken about and i appreciate you coming forward and what i was going to say which is, pardon me for any students in the continuation system that fall under this category, as we have explained what is happening in their education, and as we discussed within their education plans to graduate and we let them know what they can get and what they are eligible get and where they are in the spectrum of graduation, i hope that if and when we hear from the students, well i want to attain the energy course schedule and complete it before i graduate and we provide them with options and encourage them to do that and so we may have to restrategy and give them the opportunities be it at their continuation school or as we develop, our own option, or other alternative option of a

. >> good afternoon, miss hale >> good afternoon. my name is vera hale and i was all planned to ask you to just remove the recommendation no. 4. i was on the committee part of the time, too, and i have a placard and i oppose this on the committee. i was filling in for edna james, who will speak in a few minutes, and i would like to say that we don't have an easy system for determining income for seniors. it's not like the schools where you can go and see who gets reduced lunch or who gets free lunch. the meals programs for seniors are for everybody regardless of income and if there are different interpretations of income. the federal poverty level is not sufficient for most seniors and there's an elder security, economic security index. there are many different things if you want to separate out low income seniors it's not an easy job. and now that we see that california has more poor people and a higher percentage of poor people than any state in the union, it makes me concerned that we go farther with that, with wanting to charge p

in november of '13, p derek went missing on his way to city college. they were all in the same age group and they all went missing. >> reporter: parents of these young men were desperate for answers >> what is going on? i don't have the answers but the question beg inquiry. we think so. many people think so. do the authorities think so? i'm not sure. >> reporter: officials aren't saying that these cases are connected but the similarities are hard to ignore. the families of these young men say more needs to be done in distincting the dis distincting -- in investigating the disappearances >>> tomorrow it wilt will be warmer. into the afternoon, temperatures will warm. by 3:00, will be near 60 degrees. the satellite is showing a band of high clouds pushing through the bay area associated with this storm to the north. you can see a line of snow showers at the california- oregon border. we'll have cloud cover ever night but no rain or snow. here's the look with the temperatures out the door. 33 in livermore. 31 in napa and fairfield. in the south, 36 in san

. >> taking advantage of technology to find missing kids. silicon valley effort trying to stay ahead of child predators. >> and the damage after a driver crashes into an elementary school. good evening. i'm elizabeth cook. for the first time, we're hearing what the fire department has to say about the chaos on the runway just moments after the deadly airlines crash. our sharen chen joins us with the questions raised about protocol in disaster situations. sharon. >> one of the questions. what is the proper way to determine if someone has died, and can you make the call without first taking their vital signs. 16-year-old survived the as crash. but we now know had only suspected not o one, but two fire trucks ran over the girl's body. she was covered in flame retar dent, foam. >> if there is anything certain we can learn from the event of that extraordinary day, we're all about improving our operation. >> the ntsb report says minutes after the crash, two firefighters concluded the teenager was dead just by looking at her. they didn't check her

that and a lot more "in case you miss it." now let's get started. >>> tonight, outrage erupting in india. hundreds of angry protesters gathered outside the american embassy in new delhi. indian officials and its citizens demanding an apology from the united states over the arrest of an indian diplomat. police have arrested and strip searched and jailed devyani khobragade in new york city last week. indian officials called the treatment barbaric. her alleged crime? lying on a visa application about exactly how much she paid her housekeeper. this arrest is sparking an ugly backlash against american diplomats in india. and it's raising questions about their safety. one member of india's parliament is even calling for retaliation against the gay partners of u.s. diplomats. keep in mind this is happening in a country that recently passed strong anti-gay legislation. >> no words are strong enough to condemn this action of the u.s. authorities. there are a number of companions of u.s. diplomats posted here in new delhi, same-sex comp

and the san jose family has been missing for nearly twoÑi weeksl now. not giving up. their friendsel%÷lp ini] san jose, they're not giving up, asÑi wel. they know@átzÑixdx$r odds are a them. but their faith is definitelyÑi keeping them strong.fá 12Ñi days after dale smith's ple went missing infáq idaho back country, his friends are hoping for a miracle.qçó ground crews have suspended their search indefinitely, after coming up with nothing this afternoon. smith was flying wh hisok family. his son, his daughter and her fiance, when their plane disappeared on december 1st. <>e1 it's been a long time.q the longer it goes, Ñifá realistically, the harder it fá gets. >> reporter: smith's çóbeech crr disappeared outside of boise. vhto rough terrain, the weather conditions and the safety of the ciews have been the ultimate challenge. >> i just hope something turns out forq better. >> it'st(q crazy that he's been gone for thatlp long. >> reporter: dale smith was skylar hunter's camp counselor. >> everybody has hope and is still looking. not only offer support for the the rest o

seeing none, public comment is closed. >> miss miller please call item number 3. >> the cleanpowersf program and the california public utilities commission and cleanpowersf energy efficiency and facilities and local jobs patrols strategies and. >> maybe thank you mr. chair typically we start the status with the status of the puc and barbara hail is here to provide that to you. >> thank you. most of our activities recently on the cca front for in puc proceedings where pg and e's green tariff option has continued to move forward. developing a green rate the statute requires a commission decision by july so we are expecting that the commission will need to issue at least a proposed decision in the april time frame in order to meet that statute requirement at this point we would expect pg and e's projected green tariff rate to be initially offered at 12.3 cents a kill owatt hour and that rate is forecast to increase to 9.4 cents a kilowatt hour in january so pg and e's basic service energy component of basic service rates is increasing come january to 9.4 cents and their current proposal

well, in case you missed it, that old boys club no more.atches up to ron burgundy. >> i'm ron burgundy. you stay classy, san diego. >> all clear. >> stay classy, san diego. [ laughter ] >> not too bad. that does it for me tonight. i'm brooke baldwin. i'm brooke baldwin. thank

. >> miss hesser do you have any new information? >> my new information was i listened to your testimony. i listened to your deliberation. your deliberations were all over the place about whether it was 6 stories or 8 stories. >> we need to hear from the permit holders representative. >> good evening commissioners, dan frat on, this is the second time i'm here in a month on behalf of my client. at the last hearing you unanimously rejected miss hesser's appeal and upheld a unanimous vote by the planning commission creating an addition to the building. i think it was exceedingly clear to you at that time that the matter was a 6 story addition and not a 24 story project. as you are well aware there is a fairly narrow standard for granting a rehearing request. by her own admission at the podium, miss hesser acknowledged there is no new information. she was just simply pointing to the discussion that you had at the last hearing discussion that she did not agree with as the reason to bring a new hearing. i don't think that holds any water

if you missed today. santa will be back on saturday. >>> the obama's new dog got excited at the white house christmas event. right behind mrs. obama a little girl was knocked over when the girl jumped up. the first lady got down to make sure the girl was okay. there were no tears and the little girl pet sunny. >>> a cold front is creating concerns for farmers in gilroy, crews worked to protect thousands of the trees, pulled the cover over rose of small trees. as for the bigger trees farmers are hoping they are strong enough to make it through. the big trees they don't get damaged as easy as the tiny one, but the small ones we have to protect them. >> bay area nurse reese have sold out of frost protection products for gardners. >> you have crops. >> i have lime trees, summertime. i got them covered up. i built enclosures around them and electric blanketed and people in there with warming things. a guy with a fire going and the whole thing. >> you can buy them for 39- cents apiece. >> it's more fun to do it

. >> miss wade. >> yes. >> mr. logan. >> yes. >> miss fewer. >> yes. >> thank you, mr.y. >> miss murase? >> dr. murasi. >> aye. >> and miss norton. >> thank you. >> that is four ayes. >> we are now on item b, presentations from the board of education from our spurpt, mr. carranza. >> thank you, president norton and good evening, everyone. i have a few thoughts to share this evening with everyone here, present, and at home. first and foremost, i hope that everyone had a wonderful thanksgiving and a nice thanksgiving, but for this evening, as many of us know, many of the jobs in this country are being created faster than they can be filled and more than 50 percent of all future math and science occupations will likely be in computing occupations but fewer than 3 percent of students graduate with a degree in computer science, here in the unified school district, we know this and we take the lead to help the students in science and engineering and math and what we call the stem and we add the arts to our work, which we call steam. and we have a thriving career, this week we

was missing. i will admit, and the question points to a salient fact that my own experience, as a white scholar in black studies, informs this project. please do not go away with the misimpression this is a book in any way about me. it is not. i promise you. you would not have to suffer through any stories about me, but having been here for 25 years, i have an understanding of what the joy and challenges are to be part of the community to remain an outsider, and that is brought to bear on women, and maybe that's why you use the word "generous," i don't know, i noticed that kept coming up, so that is part of that experience that informed the larger study. >> i have the same reaction that people see this hole of passing, but not reverse racial passing, and there was appreciation of the fact i distinguished between those passing. that they do not work the same way, there's prof ledge involved in one and not the other and can't conflate the two. my book came out at a time when there was a lot of talk

watt) fight fear of missing out on football.nload nfl mobile and get every touchdown on sunday afternoons with nfl redzone on your smartphone. exclusively from verizon. >> after reviewing the play the pass is incomplete. the ball hit the ground. it will be third and 9 on the 20-yard line. please reset the game clock to 13:58. >> you see torrey smith to the right. he really had a front row seat. he was the one signaling up hurry up to the line. phil: he fwafe it away. that is why marvin lewis threw the flag. there wouldn't be time for the bengals to look at. don't trust your players. trust the other team. marvin lewis did and they depot rewarded. that could turn out to be a big play. jim: third and 9 from the 20. flacco going to the end zone. it is knocked away, incomplete, trying to find jacoby jones. phil: out of the corner of his eye jacoby jones saw a safety flying over there. good reaction by iloka. jim: fourth and 9 will bring out tucker. pro bowl kicker. 38 yards. the wind, well, it is a little bit of a crosswind at the mo

you are right, it is missing. also missing, schools graduate manyomen and there ain't at the top.here are women, but they do not it. until they are running staff. my chief of company and she is not running it -- now running it. this is a young lady who was 35 or 36 and she is going to go to the top. all of the doors are open to her. i tried to tell the others in the office to follow that model. the color thing, what do we do? tell me what to do. tavis: it has to be a priority for somebody. why i am doing this program in the elementary school. started withhing i the shriver families. philanthropy. i hired her to help me put together arts program in elementary schools. this, in for doing taught in the elementary schools to figure out where it goes wrong. they seem to be marginalized way back then, they were on the periphery. when i would get a kid, this young lady, i got her to paint on a box. she was very shy. everybody said, that is so beautiful. this kid turned around in 30 seconds. we are still missing. a lot of kids they cannot do reading, writing, and arithmetic . i have a son

we'll show you what they're up against "in case you missed it" next.'m phyllis and i have diabetic nerve pain. when i first felt the diabetic nerve pain, of course i had no idea what it was. i felt like my feet were going to sleep. it progressed from there to burning like i was walking on hot coals... to like 1,000 bees that were just stinging my feet. i have a great relationship with my doctor... he found lyrica for me. [ female announcer ] it's known that diabetes damages nerves. lyrica is fda approved to treat diabetic nerve pain. lyrica is not for everyone. it may cause serious allergic reactions or suicidal thoughts or actions. tell your doctor right away if you have these, new or worsening depression, or unusual changes in mood or behavior. or swelling, trouble breathing, rash, hives, blisters, changes in eyesight including blurry vision, muscle pain with fever, tired feeling, or skin sores from diabetes. common side effects are dizziness, sleepiness, weight gain and swelling of hands, legs and feet. don't drink alcohol while taking lyrica. don't

you don't want to miss it. fetti. next. you don't want to miss it. confe. next.t to miss it. from fibromyalgia pain. so now, i can do more of the things i enjoy. lyrica is not for everyone. it may cause serious allergic reactions or suicidal thoughts or actions. tell your doctor right away if you have these, new or worsening depression, or unusual changes in mood or behavior. or swelling, trouble breathing, rash, hives, blisters, changes in eyesight including blurry vision, muscle pain with fever, or tired feeling. common side effects are dizziness, sleepiness, weight gain and swelling of hands, legs and feet. don't drink alcohol while taking lyrica. don't drive or use machinery until you know how lyrica affects you. those who have had a drug or alcohol problem may be more likely to misuse lyrica. with less pain, i'm feeling better with lyrica. ask your doctor if lyrica is right for your fibromyalgia pain. [ chicken caws ] [ male announcer ] when your favorite food starts a fight, fight back fast with tums. heartburn relief that neutralizes acid on contact and go

and now "in case you missed it," an important investigative piece. the entire fiasco aboard the carnival triumph was a disaster waiting to happen. 4,000 passengers were stranded on what is known as the "poop" cruise. the ship drifted for four days without lights, water, food or flushing toilets. and now cnn has learned that the crew set sail in february with only four of six generators operational and without installing recommended safety equipment. drew griffin has the story tonight. >> this was supposed to be the fun ship. we were having to fend for ourselves. >> reporter: bettina and her daughter were supposed to be celebrating isabel's birthday. it was a trip of a lifetime until they awoke to a fire alarm, smoke in their hallway, and days and days of misery. human waste was piling up outside their door. >> just on our deck alone there were the biohazard bags lined up across the floor. raw sewage at just the end of our deck alone. it was just repulsive. >> reporter: it was according to rodriguez, a nightmare now made worse because of's, the cruise