to stand, he's up here with us, but our chief operating officer and acting executive director, mitchell griggs. i know that sometimes during a period of transition, mitchell, it's very easy to kind of lean back and sort of let things be as they are. and again, i know that on behalf of the board, that that did not happen during this transition period. you not only maintained all the operational stuff you had to do, we also made some new benefit offerings under your leadership and guidance. we experimented with open enrollment electronically, which we hope we can expand. we completed some of the aspect of our claims management system to utilize in a slightly different way and a number of other innovations that were directly attributable to your leadership and your staff's work during this time. and so on behalf of the board, i want to commend you publicly. i have said this to you privately many times, for your hard work and effort and my hope is we can in a more tangible way provide some recognition for you as we go forward. so, thank you again for all you've done during this period. mitchell. [

i was going to bring a couple items to director mitchell's, or acting director mitchell griggs' attention. recommended changes where we are seeing some complaints. add that one to the list and definitely price a lower co-pay into -- >> and another thing, physical therapy co-pay is so much more than acupuncture and a chiropractor, i don't understand, especially since physical therapy is covered by medicare and the other two are not. not only your plan, but others. and i don't understand that. and you know, chiropractic and acupuncture are passive service, i mean -- therapy. compared to physical therapists. i don't understand why the difference in the price. that's just for the future, it's not just for your plan. >> all right. we'll take those two points under advisement. united health care has made a commitment to have a discussion during the regular rates renewal process. thank you. any other items for future agenda, hearing and seeing none, no public comment, we'll now move to item 15. >> discussion item, opportunity for the public comment on any matters in the board's jurisdiction. >>