this is mitchell griggs, the coo coo at health service system. and as typical in september, i like to present an overview of open enrollment and today we're going to include, after open enrollment, the work site flu clinics. both of which are going to look a lot different this year, which goes without saying. so, you know, i wanted to let you know this is one of our big shows and operations in member services. this year is going to be quite different. we want a public notice for people, of some of the changes that we're doing operationally for open enrollment. and we're expecting, you know -- i hate to say it, because as soon as i say it, then i'm sure something might happen. but we're expecting a light enrollment, because of the fact that earlier this year, i believe it was in may, the board approved some i.r.s. notice changes, which allowed people to go ahead and make benefit changes throughout the mid-year, including some f.s.a. changes and dependent changes and all that type of thing. so we're thinking a lot of people have already put their c